NZ & OZ Support Structure

New Zealand and Australia Support Structure

Pocket Solutions SoftLtd is the principal supplier and support organisation for FrameSmart Business Solutions products and services in New Zealand and Australia.

Head Office and the main support centre is in Lower Hutt, NZ.
The development centre is in Hamilton, Waikato.
Northern Region Sales & Support office is based in Auckland.

The office of the Australian Distributor and Support Centre is at Salesoft Pty Ltd, in Queensland.   Salesoft provides all sales and installation services for new customers in Australia, plus first line support for all Australian users of FrameSmart software products - including FLO, framelink and VisualiseIt.

Pocket Solutions Software Ltd provides all sales and installation services for new customers in NZ, plus all levels of support for NZ users of FrameSmart software products - including FLO, framelink and VisualiseIt.   Pocket Solutions Software Ltd also provides 2nd and 3rd level* support to Australian customers and suppliers via Salesoft Pty Ltd.

* (2nd and 3rd level support = problem resolution and product development & maintenance).

Full details of contact information are provided on our Contact Us page.

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